FAQ

How do I bid? 

To bid you must create an account with us or log into a existing one. You can select sign up or sign in from the top right of the screen. You must then create a user name and password as well as confirm an email account. Please be sure to read both the bidding policy and terms and condition prior to bidding. 


What is Watch Auction close

This part of our pages allows you to view all lots in the order that they are closing. This let you see the best possible deal right before they close.


How do I pick up my order? 

You can pick up your order on the Friday (9am-6PM) or Saturday(9am-5pm) directly following the Auction. We are located at 649 Colborne St West, Rear of the central unit. There will be signage on the door directing you from there. 


Are the products tested?

All of our products are tested unless otherwise stated in the description.


Do you ship? 

We do not ship at this time. 


How Can I Pay? 

Accept online payment from most major card company and pay-pal. We also accept cash, debit and credit at pick-up 

 

I never received my confirmation email? 

Please be sure to check you spam and junk folders in your email. If you still cannot find the email, please reach out to us via the Contact Us link at the bottom of the page. 


I can’t make it too pick up my order? 

Due to limited warehouse spacing we are unable to hold orders past the pickup dates. We do allow other's to pick-up your order. Please have them come with a copy of your invoice. If the order is paid for online, the order will be held for one additional week past the pickup date. If no pick-up can be arranged our restocking fees apply 20% (Min $20).  


no longer wish to purchase the items I bid on? 

To keep bidding fair among all bidders. All bids are final. If you accidently won the item you bid on your responsible to either purchase the item or pay our restocking fees 20% (Min $20) 


What are the items with blue prices?

We offer both buy now and auction products. Buy now products can be purchased at a fixed price. However pickup dates are the same as the auction.


How do I turn of SMS or Email notifications

Both email and SMS notifications can be turned off. We do suggest leaving email notifications on so that you be updated when you have won a lot. To turn off notifications you must go into the my account tab of our navigation bar